01842 337100 | office@eventstuff.ltd | FREE Delivery over £250! - Delivery Charges

FAQs

Yes you can make amendments to your designs right up until we have printed it. Contact our team on artwork@eventstuff.ltd or give us a call on 01842 337 100, the moment that you notice a mistake and we would be happy to make any changes for you.
Yes, we can ship our products abroad, however additional delivery charges will apply and you will need to allow extra time for shipping. If you would like to make a purchase to send abroad, then please contact the team with details of the destination and the date that you would like delivery by, email artwork@eventstuff.ltd or give us a call on 01842 337 100
The industry standard with regards to resolution is 300 ppi (pixels per inch). When printed this will contain sufficient data to print at 300 dpi (dots per inch).

This standard is aimed at print that you will hold in your hand and basically view at arm’s length. So for artwork up to A0 size we recommend your files are at 300 ppi for absolutely optimum picture quality. However, if we are printing at large format, for example a large banner or exhibition stand, you can reduce the file size by saving it at 300-400 dpi at 25% of the final print size.
If you are experiencing issues uploading your images, then we would suggest that you try uploading from a computer rather than a smartphone or digital camera. Alternatively, you can send files over to us using WeTransfer, or email them through to the design team on artwork@eventstuff.ltd. We will then send you a print proof before printing your design.